Indeed, the forum is more on the how to cope with issues and not about getting the software issues resolved. The only way a real problem gets resolved is by filing a support case, or by submitting an Idea in the forum Ideas section. If you are one of PTC's larger customers, you can request features or resolutions directly to engineering.
So if there is a problem as you discovered, it is great that you share it here so other users will be aware of it. These issues really should be followed up with logging a case so that PTC support will know about it and document it. Support will look into the problem and determine if it is something to submit to the software engineers, or they will tell you why it is happening and how to avoid the problem. Regardless, the support team is responsible to get you the answer, although it might not be the answer you want. If it is submitted to engineering, you will be notified of the SPR that has been filed. An SPR is a document that completely duplicates your problem step by step. This is generated by the support technician in dazzling detail for submission.
Simply reporting a problem here in the forum will -not- get a problem resolved by PTC. The best you could hope for is that someone else will log the case for you if they feel the issue affects them or if they simply want to help. Regardless, they too would have to duplicate your problem for the support technician.
I do thank you for the effort you put into creating this awareness. I cannot duplicate this issue. I have reported other user interface issues in the past. In my view, no bug is too little to not report. If you do choose to log a case, please keep up apprised of the results.
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