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Reinstalling Creo Elements Pro 5.0 after Windows refresh

ptc-5058693
1-Visitor

Reinstalling Creo Elements Pro 5.0 after Windows refresh

Hello.


I am a student at HTW Berlin and I currently use Creo Elements Pro 5.0 Students edition.

When I installed it on my laptop, I had to generate a licence file.

Here is my question:
I might have to refresh my OS because of graphics problems (I am not sure if it is a hardware or software problem).

After the refresh, I will lose all installed programs.


Will it be possible to reinstall Creo Elements Pro just like I had done before and generate a licence file online with my student account or would PTC think I am trying to install it on another computer, making it necessary to contact PTC and explain the situation?

Regards,


M. Jakobi


This thread is inactive and closed by the PTC Community Management Team. If you would like to provide a reply and re-open this thread, please notify the moderator and reference the thread. You may also use "Start a topic" button to ask a new question. Please be sure to include what version of the PTC product you are using so another community member knowledgeable about your version may be able to assist.
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Thank you!

No problem.

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