integration of bitbucket with codebeamer

[DT_10167495]

Dear community members,

We are facing an critical error when integrating bitbucket with codebeamer. I am getting the following error in the bitbucket. Does someone knows any workaround? I am using Codebeamer 22-10-SP5

[JoeBartlett]

Please ensure you have gone through all the steps and met all pre-requisites for configuring the Bitbucket webhooks as per the documentation:
https://codebeamer.com/cb/wiki/5156842

If you still encounter problems, please post a new case with PTC Technical Support and include screenshots of the configuration between Bitbucket and Codebeamer.