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Creo Parametric 2.0 Fatal Error upon Start Up

ptc-6523500
1-Visitor

Creo Parametric 2.0 Fatal Error upon Start Up

Problem:

 

I acidently downloaded the trial version. So, I erased every file assocciated with it and downloaded all of the files for the normal Creo. Upon oppening the program, I get a "Fatal Error" message and the program won't open up. Any ideas? I have no idea what to do. Tried contacting tech support but I just get a "Accesss Denied - Insufficient Privleges" message and I get blocked out. I found one suggestion on a blog that said to:

1. Download the attached config.pro file

2. Move the config file to C:/Users\Public\Documents

3. Restart Creo 2.0

 

However, I was unable to locate the above file. Any help would be appreciated. Thank You


This thread is inactive and closed by the PTC Community Management Team. If you would like to provide a reply and re-open this thread, please notify the moderator and reference the thread. You may also use "Start a topic" button to ask a new question. Please be sure to include what version of the PTC product you are using so another community member knowledgeable about your version may be able to assist.
2 REPLIES 2

Eric,

Review the post http://communities.ptc.com/thread/54430?tstart=0

I hope this will help you.

Refer to https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS156839

this is a bug for Creo 2.0, but this is fixed in M120

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