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Hello
Have four j-link synchronize apps developed in creo 2. Went to Creo 6 from Creo 2. Recompiled using the OTK.jar with java 6. Worked with no problem. With Creo 8 they failed to start. Recompiled the apps with Java 8 with the OTK.jar from creo 8. Still does not work they fail to start. Compiled install_test this app will not start.. The config in the folder otk_java_appls\install_test has this config "regen_failure_handling resolve_mode" is this needed?
this config setting "jlink_java_command C:\Program Files\Java\jdk1.8.0_333\jre\bin\java.exe" does not seam to do anything. Do not have it in my Creo 6 and it works.
Peter
Solved! Go to Solution.
From cs26558 the potential issue was #8 Bad install. Our IT dept. pushes the install over the network to the machines that need it. When we went to Creo 6 from 2 the OTK.jar was not installed. So they added line to copy the OTK.jar to the proper folder. So when 8 was installed they copied the OTK.jar from 6 and overwrote the otk.jar from 8. Once the the jar was replaced with correct one, it worked. Happened to notice the the Jar in the creo 8 location was 2 years older the other files.
Porting from Creo 2.0 to Creo 6 was successful and your Creo 6 runtime failed to start with Creo 8. Despite recompiling with Creo 8, the application fails to start. install_test is indeed a benchmark in your instance and the test reveals that your instance of Creo 8 needs to be set.
Can you confirm that the error message you get is Startup of application "<Application Name>" failed ?
Thanks to your confirmation this will narrow down the investigation.
Yes I get this for my all my applications
Other information
with jlink_java_command set in the config the install_test app would register but fail to start. With my apps they register but when try to start they lock-up the Creo session. Auxiliary Applications (Not Responding) . Without the jlink_java_command both would register but fail to start.
install_test is located in C:\Program Files\PTC\Creo 8.0.4.0\Common Files\otk_java_free\otk_java_appls\install_test
My apps are on a network drive (similar location as Creo6 which works)
Have you tried messing with compatibility ?
Should have looked into Otk_Java_RelNotes.pdf
Creo 8.0.0.0 requires the latest version of JAVA 11 installed on your machine.
I downloaded Java 11.. Will install and test.
Indeed.
Another hint is left with this article 89628 that list potential causes of the error.
The first bullet leads to the compatibility of the Java Runtime.
Well done https://www.ptc.com/support/-/media/7D1BD5F82F7B483C90454DE134F29D8E.ashx?sc_lang=en
From cs26558 the potential issue was #8 Bad install. Our IT dept. pushes the install over the network to the machines that need it. When we went to Creo 6 from 2 the OTK.jar was not installed. So they added line to copy the OTK.jar to the proper folder. So when 8 was installed they copied the OTK.jar from 6 and overwrote the otk.jar from 8. Once the the jar was replaced with correct one, it worked. Happened to notice the the Jar in the creo 8 location was 2 years older the other files.