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ProductView Lite error on exit

j0sizemore
4-Participant

ProductView Lite error on exit

Has anyone elsegotten anerror when exiting from ProductView Lite, when opened from a Windchill browser window? On a few of our non-ProE user's machines, an MS error is thrown that "productview.exe has encountered a problemand needs to close", when clicking on the 'X' to close the window. When closing the window from the File menu, Exit Productview, an MS Visual C++ Runtime errorR6025 pure virtual function call error gets thrown. If I save the .pvs file to the local hard drive and open it, there are no errors.


Windchill 9.1 M060, ProductView Lite on Dell LatitudeE65510 and E6520 laptops, with integrated graphics, IE 8, XP SP3


I have a call open with PTC, but it got turned over to development and haven't heard back from them for a few days.


Thanks for any help/suggestions you might have.


This thread is inactive and closed by the PTC Community Management Team. If you would like to provide a reply and re-open this thread, please notify the moderator and reference the thread. You may also use "Start a topic" button to ask a new question. Please be sure to include what version of the PTC product you are using so another community member knowledgeable about your version may be able to assist.
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