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Kepware Licenses Emergency key usage

AK_10766659
3-Newcomer

Kepware Licenses Emergency key usage

Hello community, i used emergency license before my server Raid failure, Is it possible i can use again the emergency license and back system online?

ACCEPTED SOLUTION

Accepted Solutions
MKhatri
14-Alexandrite
(To:AK_10766659)

Hello!

 

Emergency license only have the validity of 7 Days from its activation date.

We can reuse Emergency license activation but prior to that we have to release it from current system.

 

I have seen the attachment, and it seems there is an issue with Transfer file.

Please open a support ticket on mykepware.com and we can reset the license from our database.

 

Regards,

Mohit

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1 REPLY 1
MKhatri
14-Alexandrite
(To:AK_10766659)

Hello!

 

Emergency license only have the validity of 7 Days from its activation date.

We can reuse Emergency license activation but prior to that we have to release it from current system.

 

I have seen the attachment, and it seems there is an issue with Transfer file.

Please open a support ticket on mykepware.com and we can reset the license from our database.

 

Regards,

Mohit

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