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Solved! Go to Solution.
Vladimir:
Thank you for engaging. Well, this was unexpected -- I came in this morning, saw your message, and reinitiated the sequence to fetch the license from the server so that I could take the screen shot and send it to you. BUT this time, it worked perfectly, and my MathType 14 is now functioning.
I have no idea what happened between yesterday and today -- I had tried the sequence repeatedly with no success yesterday afternoon, getting that server error message (which I now cannot recreate.). I didn't reboot either from yesterday. So, I imagine this is an issue that will remain in the category of either an intermittent glitch, or a mystery.
Thanks again.
Hi,
Please provide a screenshot of the error that appears on your screen.
Vladimir:
Thank you for engaging. Well, this was unexpected -- I came in this morning, saw your message, and reinitiated the sequence to fetch the license from the server so that I could take the screen shot and send it to you. BUT this time, it worked perfectly, and my MathType 14 is now functioning.
I have no idea what happened between yesterday and today -- I had tried the sequence repeatedly with no success yesterday afternoon, getting that server error message (which I now cannot recreate.). I didn't reboot either from yesterday. So, I imagine this is an issue that will remain in the category of either an intermittent glitch, or a mystery.
Thanks again.
I'm glad you solved your problem.