Failed to obtain free 30-days trial license for Prime 7.0.0.0 because of -103 error

[LP_9956387]

I am having a license request failure when trying to get a 30 days free trial for PTC Mathcad Prime 7.0.0.0

[LucMeekes]

Did you check here for a possible solution to your problem?

Success!
Luc

[LP_9956387]

I did this but still the same error. Here's the error I am getting. "(-103) Cannot checkout an uncounted license within a Windows Terminal Services guest session."

[VipulT]

Hello @LP_9956387,

What is the error message that you are receiving?

It would be great if you can attach the screenshot of the error message

Thanks,

Vipul

[LP_9956387]

Got this error "The license request failed." and "(-103) Cannot checkout an uncounted license within a Windows Terminal Services guest session."

[VipulT · Accepted solution]

@LP_9956387,

If node-lock license is configured, PTC flex-enabled application cannot be accessed via Remote Desktop session or Terminal Services connection

Please refer Error: "Terminal Server Remote Client Not Allowed" or "(-103)". for more information 

Hope this helps

Thanks,

Vipul

[LP_9956387]

that explains everything. Thanks for this solution!