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Installation issue with Mathcad Test version

NJ_10337397
1-Newbie

Installation issue with Mathcad Test version

Hello,
I can not install the test version of Mathcad. The Installer was send to me over my email adress, after login on the ptc website.
When i start the installer, the files will be extracted, but then nothing happends. The windows with the installation menu doesnt pop up.
Thanks for help
6 REPLIES 6
LucMeekes
23-Emerald III
(To:NJ_10337397)

Did you follow the instructions?

https://community.ptc.com/t5/Mathcad-Installation/Step-by-Step-Installation-Procedure-for-Mathcad-Prime-8-0/td-p/789358

 

Especially: "execute/run pim_installmgr_mathcad.exe,  run as an Administrator."

 

Success!
Luc

Yes, i also confirmed the UAC.

1. What Windows OS are you using?

 

2. Try the following tips:

I am using windows 10 Home.

 

Unfortunately none of these tips works for me.

 

I also dont even get an error message. It simply doesnt happen.

 

Thanks for help

Hi @NJ_10337397,

 

Can you check and confirm if there is any anti virus/firewall installed on the system that may terminating the setup.exe before it gets executed 

 

Thanks,

Vipul

 

 

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