Community Tip - Stay updated on what is happening on the PTC Community by subscribing to PTC Community Announcements. X
I was having problems with the MCDM converter and ran through a bunch of troubleshooting. I finally got to the step of uninstall and reinstall. Sadly, I have not been able to reinstall, getting 1% error. I use this software often for school and I have a student license. I am having trouble downloading the installation file also but got it on another computer. Anyway I am going to take some snips of my screens and hopefully someone can tell me something to check to fix this. I am getting stressed and desperate as I must have this software to complete my classwork.
next
next
notice this closeup of above
next
Notice again still showing Zero MB
The installer then sits here and does not download and after about 20 minutes fails and trying to restart it fails. I have been trying to fix this for hours for the last three days and I am needing help soon.
I am hoping somone knows something else I can do or try, I have spent hours trying solutions for 1% problem, but I am not getting the executable file from the download because it barely gets anythingdownloaded.
Solved! Go to Solution.
Try using the installer from here:
Try using the installer from here: