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License File Problems

MP_13223908
1-Visitor
1-Visitor
‎Apr 10, 2025 05:39 PM
‎Apr 10, 2025 05:39 PM

License File Problems

I recently paid for a license on April 9th but I haven't received an email with the license file or a receipt for my payment. The person I spoke with is Reid Nolan. He said it would take no longer than 24 hours to get the license.
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ppal
18-Opal
18-Opal
(To:MP_13223908)
‎Apr 10, 2025 05:53 PM
‎Apr 10, 2025 05:53 PM

Hi

This is a user forum and you can't get licencing help here. 

 

Perhaps the Email is in your junk folder.

 

You may have to start here Mathcad Support Center if you already have a product code.

 

Or Start here Mathcad Support Center

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