Licensing on Workspot (VM) - ...Windows Terminal Service guest session

[TI_10299351]

I have a few engineers testing out Mathcad. They're working on Workspot (Virtual machine) and are getting an error when attempting to license.
Cannot checkout an uncounted license within a Windows Terminal Service guest session.

Workspot is not remote desktop... Thoughts?

[VladimirN]

1. What version of Mathcad are you using?

2. Show a screenshot of the error that appears on the screen.

[TI_10299351]

Version 8.0.0.0

[VladimirN · Accepted solution]

About this erorr - "Error: "Terminal Server Remote Client Not Allowed" or "(-103)"": https://community.ptc.com/t5/PTC-Mathcad-Installation/Error-quot-Terminal-Server-Remote-Client-Not-Allowed-quot-or/td-p/719311

And article - "Error "Terminal Server Remote Client Not Allowed" or "(-103) Cannot checkout an uncounted license within a windows terminal services guest session"": https://www.ptc.com/en/support/article/CS23456