Mathcad 8.0 Express wont Boot Through

[TJ_10291061]

After Initial Splash for Mathcad, Software closes. Individualized on 1 computer and 1 user. Tried Uninstalling and reinstalling Mathcad to no changes. Can boot into Mathcad as an Administrator but not as a user. Saw a Windows Update for a previous version that fixed this issue before but not for Mathcad 8.0 Express and Windows 10.

[VladimirN]

 Hi,

Check out the solutions in the following articles:

• "Error "An Unhandled exception occurred on the dispatcher thread. See C:\ProgramData\PTC\MathcadPrime\Logs\MathcadPrime_Exception_###.log" and Mathcad Prime fails to launch": https://www.ptc.com/en/support/article/cs34389
• "Mathcad Prime installer fails with status "Unsuccessful"": https://www.ptc.com/en/support/article/cs200121