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Mathcad prime problem

IS_10705139
8-Gravel

Mathcad prime problem

I am unable to use Mathcad Prime.
ACCEPTED SOLUTION

Accepted Solutions

Hello @IS_10705139 ,

 

If node-lock license is configured, PTC flex-enabled application cannot be accessed via Remote Desktop session or Terminal Services connection


Physical access to the station is mandatory to enable successful startup of Mathcad when using a Locked license file

 

Please refer here for more information 

 

Thanks,

Vipul

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4 REPLIES 4

Please provide more details about your issue.

I am getting -103 error 

Hello @IS_10705139 ,

 

If node-lock license is configured, PTC flex-enabled application cannot be accessed via Remote Desktop session or Terminal Services connection


Physical access to the station is mandatory to enable successful startup of Mathcad when using a Locked license file

 

Please refer here for more information 

 

Thanks,

Vipul

Article - "Error "Terminal Server Remote Client Not Allowed" or "(-103) Cannot checkout an uncounted license within a windows terminal services guest session"": https://www.ptc.com/en/support/article/CS23456

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