MthCad Licensing Problem

[RF_10515687]

I am teaching a class and need the 30-day license. When trying to license Mathcad, I receive a screen message that says I have exceeded the maximum number of licenses for this product type.

I must have had Mathcad long ago on a computer that no longer exists. Can I load and use it on this one?

[VladimirN · Accepted solution]

Article - "Error "you have reached the maximum number of license files available for your license type" while retrieving the license online for Mathcad": https://www.ptc.com/en/support/article/cs68726

Resolution

• Request for a license manually by providing Mathcad product code and physical address of Ethernet adapter using web case logger here.
• The license file will be sent via E-mail.