Unable to access MathCad download

[TB_14484422]

When I logon at
Mathcad Download Student Edition
Using the Product Key
M****

I get taken to a page that displays the following
"According to our records, there are no products entitled to software updates."

But my Subscription Overview states
Subscription overview -
Mathcad Prime 11 Student Edition

[VladimirN]

Try this link: https://support.ptc.com/appserver/auth/it/esd/academicFree.jsp