File Freezes During Save

[atbarajas]

Hi everyone,

I have worksheet that I've been working on, and as of today, every time I try to save the file Mathcad freezes and shuts down. I've tried a save as, and restarted both Mathcad and my computer to no avail. I've also removed the web control that is in my worksheet and that didn't change anything either. Any ideas on what might be causing the error?

Thank you in advance,

Talina

[VladimirN · Accepted solution]

Hello!

You need to

1. Expand all areas in the file before saving and then save it.

2. Open the file, collapse all areas and save the file. It works .

[atbarajas]

Version 15.

[MikeArmstrong]

Which version of M15? Have you tried Vladimir's tips above?

Mike

[VladimirN]

Actually, I have also occurred this error when I tried to just save the file (without expand/collapse areas trick). I used MC15 M010.

[MikeArmstrong]

Actually, I have also occurred this error when I tried to just save the file (without expand/collapse areas trick). I used MC15 M010.

Strange......

Mike

[VladimirN]

Agree.

[VladimirN]

Please, see my answer above.

[atbarajas]

Tried it, and it worked. Do you know what causes this? I have MC15 M005.

[MikeArmstrong]

I would reccommend downloading the latest service release.

Mike

[VladimirN]

Just note that the latest service release is M010. You can download it here: http://www.ptc.com/appserver/cs/software_update/swupdate.jsp