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Mathcad 15.0 Timeout with PTC licensing server during installation

JamesFalter
1-Visitor
1-Visitor
‎Sep 12, 2011 02:13 PM
‎Sep 12, 2011 02:13 PM

Mathcad 15.0 Timeout with PTC licensing server during installation

So I'm trying to install Mathcad, but whenever It tries to connect with my PTC account, I get the message " Error: The connection has timed out. Please try again later." I know that I set up my account right, and I don't know what to do. Can anyone help me?

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VladimirN
24-Ruby II
24-Ruby II
(To:JamesFalter)
‎Sep 13, 2011 04:56 AM
‎Sep 13, 2011 04:56 AM

James, hello!

It is necessary for you to contact technical support PTC: http://www.ptc.com/support/index.htm
Also it is possible to create new "Case" on a problem: http://www.ptc.com/appserver/cs/case/case_logger.jsp

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