Mathcad License Problem - ptc_d daemon is down ...

[AmitSharma1]

Hello,

Could you please tell me why I am getting "ptc_d: The desired vendor daemon is down" error?

Just for the information that in this server, we have 2 another license manager for 2 different products are running.

Please let me know, how to fix this problem.

Thanks,

[MikeArmstrong]

What type of license do you have and what version of Mathcad?

Have you contacted PTC yet?

Mike

[VladimirN]

Hello!

Try to start "ptcstatus.bat" (from a folder "C:\Flexlm\bin") for check of work of the licence.

Also, you can create a new Case for service of technical support PTC, here: http://www.ptc.com/appserver/cs/case/case_logger.jsp

[MikeArmstrong]

Hello!

Try to start "ptcstatus.bat" (from a folder "C:\Flexlm\bin") for check of work of the licence.

Also, you can create a new Case for service of technical support PTC, here: http://www.ptc.com/appserver/cs/case/case_logger.jsp

If Vladimir's suggestion doesn't work you could try the contact below.

-

I had a problem with a Mathcad Prime license recently and Houda was very helpful.

Mike

[AmitSharma1]

Thanks Mike for your help.

I'll try this option.

[MikeArmstrong]

Thanks Mike for your help.

I'll try this option.

It looks like you got your problem solved. Did the link I posted work?

Mike

[AmitSharma1]

Thanks Vladimir