Saving as v13 format

[ptc-3148217]

I'm having troubles saving files with Mathcad 14. I have v14 installed on my computer, and my colleague has v13. When I save a file as v13 *.xmcd, my colleagues Mathcad says that the file has been created with a newer version and cannot be opened. This problem doesn't appear when saving as v12 document, it can be opened normally with v13. Is this a bug in the program, something wrong with the lisences or don't I just get it?

[RichardJ]

I haven't heard of this before. Make sure you both have the appropriate service releases. You should have 14.0 M020 or 14.0 M030 (do NOT install M035!), and 13.1. Richard

[ptc-3148217]

We both have the service releases installed, 14.0 M020 and 13.1.

[RichardJ]

I just tried it, and it works fine for me. Do you see this with all files, or only some? If you see it with all files, the only thing I can suggest is to try repairing the Mathcad installations. Richard