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Silent Install Error "glr.dll failed to register" Need help!

ToddCanipe
1-Visitor

Silent Install Error "glr.dll failed to register" Need help!

Hi everyone. I've built a silent installation MSI for MathCAD 15 F000 for Windows XP64bit deployment. The silent installation process build fine with no errirs, but when I execute the (msiexec.exe /I "z:\MathCAD\MathCAD15\Mathcad15WixInstaller.msi" (Page 10 from administrator manual for installing MathCAD), I get the following error on the Windows XP 64bit System I'm installing on: "Module C:\Programs Files (x85)\Mathcad\Mathcad 15\glr.dll failed to retister. HRESULT -2147023898. Contact your support personnel."

Does anyone have any suggestions for me on how to fix this problem?

Thank you in advanced.

Todd Canipe

408-735-3279 (work)

1 REPLY 1

You could try logging the issue at https://www.ptc.com/appserver/cs/mathcad_case_logger/options

Mike

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