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HP computer and printer are working properly with other applications.
When I try to print a Prime 10 workshheet with colored plot traces, all are Black.
Used HP Smartfriend service and we found the problem only happens with the installed Prime 10.
Seems that I have done something stupid recently: I am 89.
When I try to print, my HP Elite 7200 printer does does not show a color option.
Could there be Adobe problems? Do I need to re-install Prime 10?
Hi John,
Have several printers on my system and when printing from Prime get the following dialog box irrespective of what printer is selected.
Pick the color option.
Pick the let app change printing preferences.
Cheers
Terry
HI
Can you print to PDF in colour and then print the PDF?
I'd reinstall drivers and check firmware updates
https://support.brother.com/g/b/downloadlist.aspx?c=au&lang=en&prod=mfcj4510dw_us_eu_as&os=10013
Lots of goodies here.
Hi @JohnArcher,
I wanted to see if you got the help you needed.
If so, please mark the appropriate reply as the Accepted Solution. It will help other members who may have the same question.
Of course, if you have more to share on your issue, please pursue the conversation.
Thanks,
Anurag
Hi
There is no HP Printer HP ELITE 7200. The ELITE 7200 is a Microtower PC.
7200 Series printers are ENVY INSPIRE Series
Delete your printer and reinstall the correct driver.