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cant install

ptc-5241541
1-Newbie

cant install

Hello I have bought the student version but i cant install it on my laptop. It says do you have 32 or 64 bit computer. Do i need another file.

2 REPLIES 2
Werner_E
25-Diamond I
(To:ptc-5241541)

It says do you have 32 or 64 bit computer.

So answer that questions accordingly. What operating system are you using and what flavor (32 bit or 64 bit). Mathcad Prime (and it seems you are talking about that software while you didn't state it) comes in two version (32 and 64 bit) but I think both of them are on the installations CD/DVD you bought. So you will have to decide which version to install, i guess.

Please provide screenshot of this issue.

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