12-Amethyst

Solved

ThingWorx Manufacturing Apps Trial Version "Status Of Week" Does not Work

Forum|Forum|8 years ago
August 14, 2017
5 replies
12081 views

Hello Everyone;

We are using ThingWorx Manufacturing App and so far we can successfully connect to KEPServerEX and fetch simulated data properly. Alarms also works fine. But in Asset Advisor -> Performance Tab, there is "Status Of Week" section which does not working at all. % and Hours sections both are not getting any data.

Any suggestion will help.

Thank You.

Best answer by sl-2

Hi Varathan,

It's allready working. I was using "," as decimal separator as you said. So I switched format of date and also "Language for non-Unicode programs" to English. Then I reinstalled Thingworx and KEPServerEX and it's working now.

Thank you for yesterday's Webex meeting and your help. I hope you fix error with comma soon,

Stanislav

S

slangley

Community Manager

Hi Murat.

Are you logged in as Administrator or a user you created? If you try under Administrator, do you still get the same results?

--Sharon Langley-Anderson

M

mberber

Author

12-Amethyst

Hi Sharon Langley Anderson

I am logged on as Administrator.

S

slangley

Community Manager

Hi Murat.

Please check to see if the properties are defined with a Base Type of INTEGER. If so, change them to Base Type of NUMBER. If this does not resolve the issue, please provide the application log for analysis.

--Sharon

V

vranganathan

12-Amethyst

By looking at your screen shot, the status this week chart widget is not pulling the data. I see an error. I also see Running as 0 minute. Can you try this after few minutes allowing machine to do calculations?

Thanks,

Varathan

M

mberber1

1-Visitor

Hello Sharon and Varathan;

I am pulling data from KEPServerEX Simulated data. In KEPServerEX property there is no integer section so i give a Float value which works fine with other wigdets. Alarms also works fine too. I can make planned or unplanned stop by giving boolean datas manually from kepserverex. But status of week just wont work at all. Its a demo version of TMA. Perhaps not all the functions available for demo app.

Thank you for your comments.

Note : I am adding more Screenshots to show my TMA structure.

V

vranganathan

12-Amethyst

Can you get me the version? We should start with that then. I know some of us are still using pre-release version. That has known issues. Those issues were resolved in released version and I validated your specific use cases in my test instance. It looks good.

M

mberber

Author

12-Amethyst

Hello Varanthan Ranganthan;

ThingWorx Version : 8.0.1-b39

ThingWorx App : 8.0.0-0.0

Thank you.

M

mthakker

5-Regular Member

Hi Murat,

That versioning should be fine - did you install the developer-kit version or the freemium version?

Thanks,

Milan

S

sl-2

1-Visitor

Hi,

I have the same problem with "Status This Week" indicator.

I'm using KEPServerEX 6.2,

ThingworxManufacturingApps 8.0.0 (developer kit) and

DemoSimulatorPackage

Everything works properly only "Status This Week" indicator doesn't work.

Have you already solved this problem?

Stanislav

S

stmarchessault

5-Regular Member

Greetings Stanislav,

Thank you for reaching out. We are unable to reproduce this problem, and would like to investigate further. I will contact you outside of this Community thread to arrange a time when we can work with you to troubleshoot this.

Best regards,

Steven M