Arduino weather app rest call failed

[cvrindavan]

I am using the arduino weather app project to connect with thingworx. On the serial monitor I can see the values of temperature and humidity been updated. but they are not updated on the thingworx . (I checked by refreshing). i went through posts in the community and got to know about the things to be checked and unchecked in the platform subsystems. I was working on the academic instance. I was unable to check and uncheck. it flashed message saying u are not authorized to do so. then i launched the thingworx foundation server 30 day trial edition. i could easily check and uncheck in platform systems. but for the server name when i checked the url in the address bar it just showed me http://52.198.165.187/Thingworx/Composer/index.html .now as per the tutorial if my link is  https://academic.cloud.thingworx.com/Thingworx/Composer/ then i can use the server name as academic.cloud.thingworx.com   so from the above url i was just confused as to what should be the server name. i tried http://52.198.165.187 as the server name. icould still see the updated readings on serial monitor but on thingworx it was not updated. i tried 52.198.165.187 then the serial monitor showed the message that the server could not be established.

my question is my foundation instance shows http://52.198.165.187/Thingworx/Composer/index.html   this url. wha should be the server name? and if there is anything more to that. i have checked the property variables the service their case senstivity.

[ttielebein]

Hello, can you go to properties and see what the value is for isConnected on your remote thing? This is the best way to know if the device is connected or not. Are there any errors in the Application log? That can be found under Monitoring > Application in the navigation bar on the top-right.