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CREO 9.0 License "Not Suitable" error

MK_11208195
2-Explorer

CREO 9.0 License "Not Suitable" error

Hi,

I am a uni student who uses Creo 9.0 student edition as part of my degree, we are required to follow the student edition download procedure. I did so and it was working for almost 6 months. I took a 1 month break from creo. I went to reopen, and it said license expired, I couldn't find how to renew it so I deleted creo and all ptc files in order to re-install from scratch. 
After installing it, I typed in the license number I was given and now it says status is "Not Suitable". I can't find any information on this issue. 

If you can help me in any way, I would very much appreciate it. Thanks.

Screenshot 2025-08-24 193629.png

 

1 REPLY 1

Hi,

please upload MartinHanak_0-1756099205632.png file.

 

Q1: Did you remove all files from MartinHanak_1-1756099250726.png directory before you started new installation?

 

Q2: Did you checked whether your Product code is still valid?

 

 

 


Martin Hanák
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