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Cannot enter my Product Code the text box is inactive

Modeler
2-Explorer

Cannot enter my Product Code the text box is inactive

I am having an issue with the simple liscense entry because it is greyed out and I cannot put the product code in. I disabled all firewall/anti-virus, but am still not able to put in the product code.

 

I tried what this link reccomended but this is for creo 3, so I'm stuck.  Any advice on what to do?

http://apps.ptc.com/schools/references/support_creo2_licensegrey.pdf#_ga=2.219516761.1948376534.1501452276-655389633.1501452276

1 REPLY 1
VladimirN
24-Ruby II
(To:Modeler)

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