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Creo will not open up and got the following error message: ------------------------------------------------
The trace creation timestamp is: Thu Dec 05 21:47:49 24
The executable build timestamp is: Wed Dec 31 18:00:41 69
The datecode is: NA
The pro machine type is: NA
The process ID is: NA
The traceback type is : CRASH
-------------------------------------------------
Exception EXCEPTION_ACCESS_VIOLATION has occurred in the thread 96640.
Would appreciate any help! Thanks!
Image attached is the icon I have on my desktop instead of expected creo icon.
Hi,
1.] provide HW configuration of your computer + OS version
2.] upload Properties window related to shortcut used to start Creo