Student license renewal

[IM_10571115]

I got a student license dated May 2024 for Creo 9.1 which is shown as valid when installing version 11 but when starting the program got error -21: do I can renew he license or I have to retrieve the older version? (just to avoid mess with uninstalling the newest and installing the older). Thanks

[MartinHanak]

Hi,

if you open <INSTALL_DIR>\Creo 11.0.0.0\Common Files\help\reference\pma\usascii\flex.pdf and go to page 256 you will see following information:

-21   License file does not support this version.

This means that license file located in C:\ProgramData\PTC\Licensing directory contains license code which does not enable you to launch Creo 11.0.

Please read following documents

https://apps.ptc.com/schools/references/install_creo11_unistudent_standard.pdf

https://apps.ptc.com/schools/references/install_creo11_schools_standard.pdf