Creo 3.0 Academic Crashes After Loading

[drss]

I installed the academic version on a Dell M6800 laptop workstation running Windows 10. The installation was successful and the program will load. I can open a file and see the model. However, as soon as I try to perform any function, even rotating on zooming on the model the program closes with no error messages. Each time I load the program I get the same results...the program simply closes and I have no idea why.

My system is a quad core I7 with 16gb of memory and a AMD FirePro 6100 with 2gb of memory so I more than meet the system requirements. Any ideas why this is happening and what I need to do to resolve it.

Thanks.

[JB_87049]

There is problem an issue with the graphic driver for your card.
You could try the following.
In the config.pro file could you add the following line

graphics win64_gdi

If that doesn't help, could you after Creo has crashed take a look into your working directory.
There you can find std.out or even std.err.
The contents of those two files can give a better insight into why Creo crashes.
These files are erased every time you restart Creo.

Best regards,

    John Bijnens
    KU Leuven - Technologiecampus Diepenbeek
    http://technologiecampusdiepenbeek.be/home

[MartinHanak]

I would try

graphics win32_gdi

MH

[JB_87049]

graphics win64_gdi

was something one of my students claimed to have used successfully with a Microsoft Surface device.

I've just tested it and it seems you're right. This isn't supported.

graphics win32_gdi

is supported.

Best regards,

    John Bijnens
    KU Leuven - Technologiecampus Diepenbeek
    http://technologiecampusdiepenbeek.be/home

[drss]

Thank you for the answer. I'm a student so as not to mesh anything up can you point me to where to find config.pro? When I type this in the Explorer search window many sub directories show up.

Thanks

[drss]

Thank you for the answer. I'm a student so as not to mesh anything up can you point me to where to find config.pro? When I type this in the Explorer search window many sub directories show up.

Thanks

[drss]

Worked. Again thank both of you.

graphics win32_gdi

[JB_87049]

Apparently you've found the correct config.pro file.

The general config.pro file can be found in

Installation_directory\Creo 3.0\M0x0\Common Files\text\config.pro

Best regards,

   John Bijnens

   KU Leuven - Technologiecampus Diepenbeek

   http://technologiecampusdiepenbeek.be/home