Creo Parametric license request failed

[ptc-4415431]

My computer runs windows 7 64 bit and meets all of the specifications for Creo.

I have my product code, but everytime I run the setup wizard to generate the license it returns this:

A failure occured during license generation.

An unknown error occured requesting a license file be generated from ptc.com

I am using this software in an engineering elective at Univerisity of Alabama Birmingham.

[VladimirN]

Try to conract with "PTC Academic Support": http://www.ptc.com/go/academic-support

[ptc-4415431]

still having the same problem, contacted academic report several days ago and still waiting on a reply.

[dorlov · Accepted solution]

Hello Josh,

i do not see any reqiests from you...can you please email me your PTC HOST ID and will create the license file for you.

thanks

Dima

[ptc-2654675]

Good day, Dmitry

I downloaded Creo Parametric 1.0 Schools Edition quite sometime back. I had sent request for the lisence file, however no reply from anyone to date. Is it possible for you to create a license file for me, if I give you my PTC Host ID?

Regards,

Sivaroopan

[ptc-4683892]

Hello, i also meet the same problems.

Can you help me to solve it?

Plz.........

[AdamHaas]

Please contact the Academic Support team: http://www.ptc.com/go/academic-support

[ptc-5276030]

I'm having the same problem, and was wondering how I can get in contact with the Academic Support Team. I can't find an email address.

[AdamHaas]

All Academic support should go through our PTC Academic Support page where you can find a solution yourself or submit a support request from the bottom of the Request Academic Support tab.

[ptc-5276030]

Thanks, Adam. I appreciate the help.