Creo self closing - Quality Agent error 0xc6000005

[ejenner]

Every time I try to open Creo, a text box pops up telling me that creo will close because it couldn't run the "Quality Agent" and it is required to do so. I am told to report error code 0xc6000005.

I have never had any issue running Creo before.

[ChrisCarr]

Elliot,

There are certain graphics drivers that have been causing problems with Quality Agent. Try the tips listed here and if you still can't get it working, please file a support request at www.ptc.com/go/academic-support and someone from our support team will contact you. There is another solution for this problem, but it requires us to remotely access your computer.

Thanks,

Chris

[ptc-4976344]

I'm having the same problem as the one above. I have used creo before but had to reinstall it.

I'm using the student version btw.

[ChrisCarr]

Michael,

Have you tried following the tips listed here? If you have and it's still not working, please file a support request at www.ptc.com/go/academic-support and someone from our support team will contact you.

Thanks,

Chris

[ptc-4976344]

Yes I have tried everything. Only the last one not because I have not one of those cards.