Error: registration to quality agent

[FB_10730423]

Hi, my student license for creo 9 expired and when I followed the tutorial on how to restore it a new error occurred. 

If I click NO the creo shuts down if I click YES, a message appears:

and then it still shuts down.

[VladimirN]

Same issue - "PLS HELP! After Installation creo shutting down": https://community.ptc.com/t5/PTC-Education-Forum/PLS-HELP-After-Installation-creo-shutting-down/td-p/484171 

[vnamboodheri]

Hello @FB_10730423, 

It looks like you have a response from a community member. If it helped to answer your question please mark the reply as the Accepted Solution. 

Of course, if you have more to share on your issue, please let the Community know so other community members can continue to help you.

Thanks,
Vivek N.
Community Moderation Team.