The community will undergo maintenance on October 16th at 10:00 PM PDT and will be unavailable for up to one hour.
i have installed creo student version but the request has been failed and the error code is -21 how can solve this troubleshoot problem
Same issue: https://community.ptc.com/t5/PTC-Education-Forum/Creo-11-student-Installation/m-p/955314#M14518
@MB_11420304 wrote: i have installed creo student version but the request has been failed and the error code is -21 how can solve this troubleshoot problem
Hi,
license file mentioned in error message contains Creo Parametric 10.0 license. It cannot be used to run Creo Parametric 11.0.
Please read following documents:
https://apps.ptc.com/schools/references/install_creo11_schools_standard.pdf
https://apps.ptc.com/schools/references/install_creo11_unistudent_standard.pdf
