Community Tip - Did you get an answer that solved your problem? Please mark it as an Accepted Solution so others with the same problem can find the answer easily. X
i have installed creo student version but the request has been failed and the error code is -21 how can solve this troubleshoot problem
@MB_11420304 wrote:
i have installed creo student version but the request has been failed and the error code is -21 how can solve this troubleshoot problem
Hi,
license file mentioned in error message contains Creo Parametric 10.0 license. It cannot be used to run Creo Parametric 11.0.
Please read following documents:
https://apps.ptc.com/schools/references/install_creo11_schools_standard.pdf
https://apps.ptc.com/schools/references/install_creo11_unistudent_standard.pdf