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Creo student version liecence request failed erroe code is -21

MB_11420304
3-Newcomer

Creo student version liecence request failed erroe code is -21

i have installed creo student version but the request has been failed and the error code is -21 how can solve this troubleshoot problem

2 REPLIES 2


@MB_11420304 wrote:

i have installed creo student version but the request has been failed and the error code is -21 how can solve this troubleshoot problem


Hi,

license file mentioned in error message contains Creo Parametric 10.0 license. It cannot be used to run Creo Parametric 11.0.

Please read following documents:

https://apps.ptc.com/schools/references/install_creo11_schools_standard.pdf

https://apps.ptc.com/schools/references/install_creo11_unistudent_standard.pdf

 


Martin Hanák
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