Impossible Creo PTC use/opening

[JB_8785645]

When I try to open PTC 4.0 (Student Edition), there's an error message:
"Creo Parametrics Student Edition (for educational use only) va s'arrêter.
Impossible d'enregistrer l'agent de qualité : accès utilisateur insuffisant." (it's in French)
I don't know why there's this message... I can't use Creo PTC...

[MartinHanak]

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@JB_8785645 wrote:
When I try to open PTC 4.0 (Student Edition), there's an error message:
"Creo Parametrics Student Edition (for educational use only) va s'arrêter.
Impossible d'enregistrer l'agent de qualité : accès utilisateur insuffisant." (it's in French)
I don't know why there's this message... I can't use Creo PTC...

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Hi,

please try solution mentioned in https://community.ptc.com/t5/PTC-Academic-Program-Discussions/Licensing-Error-Creo-7-0-2-0/td-p/708655 discussion.