License errror

[ND_10591967]

Hi I'm having an issue with my license authorization can you help me out with that?

[MartinHanak]

Hi,

what Creo version?

[ND_10591967]

11

[MartinHanak]

---

@ND_10591967 wrote:

11

---

Hi,

did you read following documents?

https://apps.ptc.com/schools/references/install_creo11_schools_standard.pdf

https://apps.ptc.com/schools/references/install_creo11_unistudent_standard.pdf

[ND_10591967]

Yes, but I’ll try again just to make sure.

[MartinHanak]

---

@ND_10591967 wrote:

Yes, but I’ll try again just to make sure.

---

Hi,

if you are going to repeat the installation, then make a detailed record of the installation steps (in the form of pictures) and publish it in case of installation failure.

Note: Your original picture probably informs that you skipped licensing during initial installation.