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License request for feature (Creo 4.0)

themrunki
3-Newcomer
3-Newcomer
‎Mar 23, 2019 02:11 PM
‎Mar 23, 2019 02:11 PM

License request for feature (Creo 4.0)

Hello support team, 

I just installed Creo 4.0 for academic use, license settings as shown in the pictures below. I'm using Cisco Anyconnect for the VPN connection to my universites internet. When inserting the license path during the installation, status was 'available'. When running Creo Parametric, connected via VPN, the error shown below accures. I already tried uninstall and install and tried without VPN connection. I also checked my firewall settings, settings attached below too. 

Thanks in advance

 

Hannes

Lizenzserverpfad.PNG

Firewall Einstellungen.PNGUnbenannt.PNG

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MartinHanak
24-Ruby III
24-Ruby III
(To:themrunki)
‎Mar 25, 2019 08:37 AM
‎Mar 25, 2019 08:37 AM

Hi,

error -96 usually means that communication is blocked by firewall on license server side.

  • if it is possible ... take your computer to the university and connect it to a network without a VPN
  • consult the problem with university CAD admin

 


Martin Hanák
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