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Community Tip - Visit the PTCooler (the community lounge) to get to know your fellow community members and check out some of Dale's Friday Humor posts! X

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PTC E support for student account???

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PreetishAmballi
1-Visitor
1-Visitor
‎Jun 29, 2014 01:31 PM
‎Jun 29, 2014 01:31 PM

PTC E support for student account???

I have been using creo parametric 2.0. when i go to help it asks for only customer login. is E support available only for customer account or what???

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BenLoosli
23-Emerald III
23-Emerald III
(To:PreetishAmballi)
‎Jul 01, 2014 10:12 AM
‎Jul 01, 2014 10:12 AM

Since you are paying a reduced price for the student edition, online customer support and the call center are not available. Student edition support is through the link in the referenced community.

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ClintWalton
12-Amethyst
12-Amethyst
(To:PreetishAmballi)
‎Jun 30, 2014 10:26 AM
‎Jun 30, 2014 10:26 AM

This may help.

http://communities.ptc.com/thread/55075?tstart=60

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BenLoosli
23-Emerald III
23-Emerald III
(To:PreetishAmballi)
‎Jul 01, 2014 10:12 AM
‎Jul 01, 2014 10:12 AM

Since you are paying a reduced price for the student edition, online customer support and the call center are not available. Student edition support is through the link in the referenced community.

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