cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Community Tip - Learn all about the Community Ranking System, a fun gamification element of the PTC Community. X

ProE installed but won't run

ptc-2882667
1-Newbie
1-Newbie
‎Apr 26, 2010 04:31 PM
‎Apr 26, 2010 04:31 PM

ProE installed but won't run

I downloaded and installed ProE without a problem, but when I try to run the software, I get a window that says that there is a license request host error and the load ceases. What gives? Roy
Notify Moderator
1 REPLY 1
AdamHaas
1-Newbie
1-Newbie
(To:ptc-2882667)
‎Apr 27, 2010 09:02 AM
‎Apr 27, 2010 09:02 AM

Roy, Start the install of Pro/E again and notice the PTC HOSTID detected by the installer (lower-left corner of installation startup window). Then, with a text editor, open the license file (.dat file) that you received. Near the top of the file, you will find a line that lists your HOSTID as “#Cpu ##-##-##-##-##-##� (i.e., 0C-EE-E6-93-A8-A0). If the HOSTID listed in the .dat file does not match the HOSTID detected by the installer, you can fix this by reordering your network cards. If this is the case and you need instructions for doing this, please send me an email at -. Thanks, Adam
0 Kudos
Notify Moderator
Top Tags