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Renew License for Creo 5

MT_9486368
2-Guest

Renew License for Creo 5

I installed Creo 5 (student version) with this product key one year ago: BK500806ED0790-Y3M9-4RW5

It recently expired and asked me to renew it by using my account information: 

MT_9486368_0-1650644348895.png

So I did but it always says that a customer with this account does not exist, so I reset my password. That also did not work. Additionally, I tried reinstalling the license through the setup.exe file - unsuccesfully. Installing a new licese would not work either, the program then shows this error:

MT_9486368_1-1650644582515.png

How do I renew my student license?

4 REPLIES 4

Try this tutorial: "Renew Creo Parametric Student License - How To": https://www.youtube.com/watch?v=5OGoya6eqzk

I did exactly that. Unfortunately the program just freezed and then showed this error after a while of loading: 

MT_9486368_0-1650902837302.png

 

Did you ever find a solution? I'm having the exact same problem ☹️


@AL_3844912 wrote:

Did you ever find a solution? I'm having the exact same problem ☹️


Hi,

the following information is just my guess. I think that your Product code expired and you need to get the new one. Discuss the problem with your CAD admin.


Martin Hanák
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