Unable to open or access file

[SJ_12358020]

I am unable to open creo application it is showing as a license issue unable to figure it out

[MartinHanak]

Hi,

what version are you installing?

Please upload Parametric\bin\parametric.psf file, too.

[SJ_12358020]

11.0 student version

[SJ_12358020]

I am using 11.0 student version.

where can I find to upload Parametric\bin\parmetric.psf file?

[MartinHanak]

---

@SJ_12358020 wrote:

I am using 11.0 student version.

where can I find to upload Parametric\bin\parametric.psf file?

---

Hi,

I hope you know where Creo is installed on your computer. Please use Search functionality embedded in File Explorer to locate parametric.psf file.

Did you read following documents?

https://apps.ptc.com/schools/references/install_creo11_schools_standard.pdf

https://apps.ptc.com/schools/references/install_creo11_unistudent_standard.pdf

[SJ_12358020]

Yes I did. I am not able to locate the parametric.psf file. All the steps of installation were done. Yet it's not opening.

[MartinHanak]

---

@SJ_12358020 wrote:

Yes I did. I am not able to locate the parametric.psf file. All the steps of installation were done. Yet it's not opening.

---

Hi,

try to find parametric.exe file. It is located in Parametric\bin subdirectory. By default parametric.psf file is located in the same directory. If parametric.psf file does not exist then you skipped licensing during installation.

Just to be sure that you know how to search for a file, I added following link

https://www.google.com/search?q=windows+11+file+explorer+search+file&oq=windows+11+file+explorer+search+file

[SJ_12358020]

Hey

I have searched in the file explorer. I couldn't find the parametric.psf file. Maybe I have skipped the license part. So should I delete and reinstall?

[MartinHanak]

---

@SJ_12358020 wrote:

Hey

I have searched in the file explorer. I couldn't find the parametric.psf file. Maybe I have skipped the license part. So should I delete and reinstall?

---

Hi,

yes. Unistall Creo and install it again from scratch.

[SJ_12358020]

I need Step by step help from the start on how to download the PTC creo I am finding it hard as this is the third time I am unable to open it.

[MartinHanak]

---

@SJ_12358020 wrote:

I need Step by step help from the start on how to download the PTC creo I am finding it hard as this is the third time I am unable to open it.

---

Hi,

it seems to me that I am not able to help you "remotely". I am sorry for that. Try asking someone around you to help you.

[SJ_12358020]

Thank you for trying.