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error occurs

り西_10789381
2-Guest

error occurs

Contact Details:
I'm thinking of using Creo 10 Student Edition with my child.
I got an error during the installation and I contacted them because I wanted to know how to solve it.
During the installation according to the instructions, an error occurs after a while after ID, and path in step 4.
What does it mean to upgrade my account? I would be grateful if you could tell me how to deal with it.
Also, is it possible for elementary school students and parents?
1 ACCEPTED SOLUTION

Accepted Solutions

1 REPLY 1

See the solution to the problem - "Upgrade my account with my customer number": https://community.ptc.com/t5/PTC-Education-Forum/Download-Creo-on-an-other-devices/m-p/669305/highlight/true#M1852

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