issue insulation

[AA_9699837]

hello good evening my name is ali I have a problem with download creo 6 

I couldn't open it the message said the creo agent didn't initialize correctly

thanks  

[VladimirN · Accepted solution]

Read this tip - "Creo Agent did not initialize correctly": https://community.ptc.com/t5/PTC-Education-Forum/Creo-Agent-did-not-initialize-correctly-Please-contact-technical/m-p/732275#M12112