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Creo Agent did not initialize correctly. Please contact technical support if the issue persists

Harry_Seth
15-Moonstone

Creo Agent did not initialize correctly. Please contact technical support if the issue persists

Issue:

Error - "Creo Agent did not initialize correctly. Please contact technical support if the issue persists".

 

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Reasons/Causes:-

  • Error message indicates that creoagent.exe either has not been launched or has exited prematurely
  • Encryption software or antivirus software cause this issue
  • Fail to install creoagent.exe
  • Unable to install Creo Platform service due to lack of admin privileges

Solution: -  

  • Browse to Creo Parametric Trial installation folder C:\Program Files\PTC\Creo 8.0.0.0\InstallManager

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  • Run creosvcs_64.exe as an administrator

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This should help resolve the error encountered.

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