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need help!! the ptc logo on the desktop cant run why?

mmohdmuhiyadeen
1-Newbie

need help!! the ptc logo on the desktop cant run why?

Whenever i click the PTC Creo logo, this appears...

2 REPLIES 2

now the message is gone but i cant seem to run creo 3.0 all thats happening is that a window appearing and dissapearing.

Muhammad,

It sounds like you have an incomplete download. I would recommend completely uninstalling Creo, turning off all firewall and antivirus (they can sometimes cause problems when installing), and then reinstalling Creo. If you try all of that and it's still not working, you can file a support request here to get personalized help: Academic Case Logger

Let me know how it goes.

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