Solved: Re: ptc Port Conflict

rbhat · ‎Jan 12, 2017

I have installed Creo 3.0 Student edition recently it worked fine. After one some time when i try to open creo i get error saying-

"Port-conflict" "The previous restart failed. The port 51244 is also occupied. Restart Creo Parametric and all other opened PTC Applications again. We apologize for any inconvenience"

With every restart, the Port number counts up. So now I'm at Port 51256.

I can't contact any support, because i only have the Student Edition.

I use Win 10 64-Bit-Version on a HP Pav Notebook.

Does anybody know what could solve the Problem?

Greetings

Rhishi.

MartinHanak · ‎Jan 12, 2017

Hi,

use TCPView v3.05 application to find out what application uses TCP port.

It is available at https://technet.microsoft.com/en-us/sysinternals/tcpview.aspx page.

MH

Martin Hanák

View solution in original post

MartinHanak · ‎Jan 12, 2017

Hi,

use TCPView v3.05 application to find out what application uses TCP port.

It is available at https://technet.microsoft.com/en-us/sysinternals/tcpview.aspx page.

MH

Martin Hanák

rbhat · ‎Jan 12, 2017

Thank you for replying.I downloaded it but not sure what to do with it.Can you please elaborate how to resolve the issue?

Thanks In Advance,

Rhishi.

MartinHanak · ‎Jan 13, 2017

Hi,

unzip downloaded file and run the program. You will list of processes and TCP ports they use. Find your port number and recognize process using it.

MH

Martin Hanák

MartinHanak · ‎Jan 13, 2017

Hi,

maybe https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS169942 contains useful information, too.

MH

Martin Hanák

rbhat · ‎Jan 13, 2017

Resolution-

(1)Reinstall- I already did that but the result was same

(2)nmsd.exe-I have the nmsd file in installation folder.

(3)Delete cache- Already did that.

(4)New Profile-It did not work.

rbhat · ‎Jan 13, 2017

I did that but the listing of ports the application showing isn't the one Creo shows me when I try to open the application.So what I did is ok & started working On Creo.It won't affect my license right?Or I am not doing it right??

MartinHanak · ‎Jan 13, 2017

Hi,

I never met "port conflict" error message, therefore I hava no other idea, how to remove it.

MH

Martin Hanák

rbhat · ‎Jan 13, 2017

Thanks for all the effort you put in to solve my problem.I am too unable to find the solution.Till it gives me any license error , I am going to use the setup.

Tmetcalf · ‎Jan 13, 2017

Since this is a student version of Creo, I have moved the discussion over to the Academic Community so the answer can help others.

Thanks for asking the question Rhishi Bhat‌ and thanks for another Correct answer Martin Hanak‌

Best,

Toby