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Hello,
When atttempting to access our licensing I get this error:
Solved! Go to Solution.
@LF_10468162 Your web account didn't have the required privilege to access the License management page.
Further, its found that there was no online supervisor listed for your organization.
So, I have gone ahead and granted you the Online supervisor privilege(including License management).
You should be able to access the page now.
Please try and let me know.
Regards,
vnamboodheri
Go to this page to view your web account:
https://support.ptc.com/appserver/common/account/secure/wamSupport.jsp
There should be a box in the middle that lists your online supervisor(s). Contact them and ask them to give you permissions to access licensing.
@LF_10468162 Your web account didn't have the required privilege to access the License management page.
Further, its found that there was no online supervisor listed for your organization.
So, I have gone ahead and granted you the Online supervisor privilege(including License management).
You should be able to access the page now.
Please try and let me know.
Regards,
vnamboodheri