Document Search Returns error - None found

[GC_9342786]

Document search returns error regardless of what I search for. See image below.

Why ?

[Jenny]

@GC_9342786 Thanks for reporting the issue with us. We are aware of this issue and are working on the fixing.

I will invite you for verification once this is addressed.

Sorry for the inconvenience!

Thank you!

Jenny

[Pierre_M]

The problem has been fixed and search is up and running again

[JB_7313929]

It happens to me every time I use the Search - 

Sorry, something went wrong.

One or more resource files failed to load. Please try your query again.

I'm just looking for release notes for Integrity.  Is there another path to them?

[Jenny]

@JB_7313929 Search is up and running. Can you follow below steps to diagnose and bring Search back on your end?

uBlock Origin is Blocking Properly Access to Knowl... - PTC Community

[JB_7313929]

Thanks for the suggestions.  I had been using Edge, should have mentioned that.  The Search works in Chrome.

I was able to find the documentation that I needed through the Help Center link on the page https://www.ptc.com/en/support/refdoc.

The troubleshooting instructions suggest as the first step to clear the browser cache.  I won't do that because I return to the same sites repeatedly throughout the day and use the cache for that instead of the laborious Favorites.